FAQs

Frequently Asked Questions

What is the difference between Local Stock and Import items?
Local Stock items are available in South Africa and delivered within 2–5 working days. Import items are shipped from international suppliers and usually take 10–14 working days to arrive.
How long does delivery take?
Local Stock delivery: 2–5 working days.
Import delivery: ±2 weeks depending on customs and courier speed.
Do you ship internationally?
No, Carccessories currently delivers only within South Africa.
What payment methods can I use?
We accept major debit/credit cards, EFT, and secure payment gateways available at checkout.
Can I return or exchange an item?
Yes, unused items in original packaging can be returned or exchanged. Please refer to our Returns Policy for details.
Do jump starters work on all cars?
Most jump starters are compatible with petrol and diesel vehicles up to a certain engine size. Always check the product specifications before purchase.
Which tyre inflator should I choose?
Compact inflators are ideal for emergencies and small cars, while heavy-duty inflators are recommended for SUVs, 4x4s, and frequent use.
Are the accessories covered by a warranty?
Yes, most products come with a manufacturer’s warranty. Warranty details are listed on individual product pages.
How do I know if a product will fit my car?
Check the product specifications carefully or contact us for guidance. Our team is happy to confirm compatibility for your vehicle.
What happens if my order is delayed?
We’ll keep you updated via email. Import orders may occasionally take longer due to customs checks, but we’ll communicate every step of the way.
Do you offer bulk or wholesale pricing?
Yes, bulk discounts are available on selected items. Contact us directly for more details.
Can I track my order?
Yes, once your order is shipped, we’ll send you a tracking link so you can follow the delivery in real time.
Are the prices the same for Local Stock and Import items?
Import items may sometimes cost more due to shipping and customs fees. We aim to keep all prices competitive and transparent.
Do you sell genuine branded products?
Yes. We carefully source our accessories from trusted suppliers and only offer authentic, quality-tested products.
What if I need help choosing a product?
Our support team is available to help you pick the right accessory. Contact us via phone or email and we’ll guide you.